All new features and tools that will be added to this store in the future will also be subject to these Terms and Conditions of Use. You can view the most recent version of the Terms and Conditions of Use at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes on our website. It is your responsibility to check this page regularly to see if any changes have been made. Your continued use of or access to the website after any changes are posted constitutes your acceptance of those changes
Products or services
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.
Payments
All sales are final
The prices of our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (and any part or content of the Service) without notice.
We will not be liable to you or any third party for any price changes, suspension or discontinuance of the Service.
We reserve the right to issue a refund if you are reselling or suspect fraudulent activity.
Shipping
All garments are packaged by our small team in house at Solomon Zahui.
Worldwide shipping will be calculated at the checkout, taxes and custom charges will not be included
We take great care and attention to detail when manufacturing every item ordered.
Please allow 1 day to 4 weeks business days for order to be made. Once your order has been processed item(s) will be shipped within 48 hours.
Orders are not shipped or delivered on weekends.
Once your order has shipped, you will receive an email confirmation with the shipping details with your tracking number.
Orders are shipped via laposte. We offer global shipping to all destinations.
We are based in and ship from France.
Returns
Please read our sizing guide and all the item(s) description carefully before purchasing as we do not accept returns.
Customers may only cancel/exchange their order within the first 24 hours after the order has been placed on the website via email.
Size and color options cannot be changed once your order has been confirmed.
Please email us at contact@solomonzahui.com with any further questions or inquiry on our refund policy.
Once the shipping label has been created, you will receive an email update, at this time, no further changes can be made.
Returns are only accepted if the items received contains any flaw(s) or if the item(s) received is not the item(s) ordered.
Any returned item(s) must be in the original condition with tags, dust bag and boxes intact.
Customer must reach out via contact@solomonzahui.com with photo and written reason(s) for return/refund on an intem.
Once evidence has been provided, customer is responsible for shipping costs to return garments to return address on initial shipping label on package
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Service delays
Solomon Zahui is not responsible for unexpected shipping delays caused by external circumstances which may delay the delivery of your order.
Solomon Zahui is not responsible for lost, stolen or missing packages.
Please contact the instance in charge of your order with your tracking number for these enquiries.
